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Project Launch: 09/01/2021
Income Eligible

Partner: Resource Innovations

This study assesses the all-electric income-eligible market in ComEd’s service territory and how to best serve this customer segment.


Over the past several years, a very limited volume of heat pumps has been installed in income eligible customers' homes through ComEd's weatherization offerings. Knowing that customers with existing inefficient electric heating are poised to see significant operational savings from heat pump conversion, this project seeks to identify the barriers to including heat pumps in these offerings.

Other utilities with successful energy efficiency programs serving this customer segment will be surveyed to learn new program designs and identify best practices. The project team will also evaluate how current home energy assessment findings can be used to establish measure package recommendations for income-eligible customers with inefficient electric heating.